Returns & Exchanges

At ALSO, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn items in their original condition. Whether you need a different size or a full refund, our team is here to ensure your shopping experience remains effortless.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached and include the printed return authorization slip inside the box.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via our portal to your package and drop it off at any authorized carrier location.

• 4.
  Quality Check & Refund

  Once our warehouse receives and inspects your items, your refund or exchange will be processed within 5-7 business days to your original payment method.